Privacy Policy
A Legal Disclaimer
The information in this Privacy Policy is provided for general guidance only and does not constitute legal advice. NRW Trading and Logistics Pty Ltd makes no guarantees as to the completeness or accuracy of this policy. You should consult a qualified legal professional to address your specific privacy and data-protection obligations.
Privacy Policy - The Basics
Effective Date: July 2025
1. Introduction
NRW Trading and Logistics Pty Ltd (“we,” “us” or “our”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use and share information when you visit www.nrwlogistics.co.za (the “Site”) or place an order for fuel, LPG or lubricants.
2. Information We Collect
Information you provide:
• Account registration, quotes or orders (name, email, phone, delivery address, swap requests)
• Payment details (processed securely by our partners)
• Contact form entries and newsletter sign-ups
Automatically collected data:
• IP address, browser type, device, pages viewed and referrer
• Cookies and similar tracking technologies
3. How We Use Your Information
We use your data to:
• Process and deliver orders
• Send confirmations, updates and service notices
• Respond to inquiries and support requests
• Send marketing communications (with your consent)
• Improve Site functionality, security and performance
• Produce aggregated analytics and reports
4. Sharing Your Information
We do not sell or rent personal data. We may share it with:
• Service providers (delivery, payment gateways, hosting, email)
• Legal or regulatory authorities as required by law
• Successors in interest in the event of a sale or merger
5. Payment Information
All payments are handled by secure third-party processors (iKhokha, WooCommerce). We do not store full card or bank details on our servers.
6. Cookies and Tracking Technologies
We use cookies to:
• Remember your preferences and login details
• Analyze Site usage and performance
• Personalize content and offers
You may disable cookies via your browser, though some Site features may not function.
7. Data Security
We implement industry-standard technical and organizational measures to protect your data. However, no system is impervious to all risks.
8. Your Rights
Under South Africa’s POPIA you may:
• Access the personal data we hold about you
• Request correction or deletion of your data
• Object to or restrict processing
• Withdraw consent for marketing communications
To exercise these rights, contact us as below.
9. International Transfers
If we transfer your data outside South Africa, we ensure it remains protected in line with this Policy and applicable law.
10. Third-Party Links
Our Site may link to external sites. We are not responsible for their privacy practices. Please review their policies.
11. Children’s Privacy
Our Site and services are not intended for children under 18. We do not knowingly collect personal data from minors.
12. Changes to This Policy
We may update this Policy at any time. The revised version will be posted with a new Effective Date. Continued use constitutes acceptance.
13. Contact Us
For privacy inquiries or to exercise your rights, email admin@nrwlogistics.co.za or write to:
NRW Trading and Logistics Pty Ltd
Gauteng, South Africa
Thank you for trusting NRW Trading and Logistics with your personal information.